Privacy PolicyEffective Date: 2/16/25
Last Updated: 2/16/25Junk Bee Gone ("Company," "we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This document explains how we collect, use, disclose, and safeguard your information, including SMS communications. By using our services, you agree to the terms outlined below.1. Information We CollectWe may collect the following types of personal information when you interact with our website, services, or contact us:Personal Identifiable Information (PII): Name, phone number, email address, and service address.Transactional Information: Records of bookings, services requested, payments, and invoices.Communication Data: Information from emails, SMS messages, and call logs when you contact us.Technical Information: IP address, browser type, and device details when using our website.2. How We Use Your InformationWe use the collected information to:✅ Provide Services: Schedule junk removal services, process payments, and send confirmations.
✅ Send SMS Messages: Appointment reminders, service updates, promotions, and customer support.
✅ Improve Our Services: Analyze trends, enhance user experience, and improve customer interactions.
✅ Marketing & Promotions (With Consent): Send exclusive offers and service updates via SMS and email.
✅ Legal Compliance: Prevent fraud, comply with legal obligations, and protect business interests.3. SMS Messaging & CommunicationBy providing your phone number, you opt in to receive SMS messages from Junk Bee Gone regarding:📌 Appointment confirmations & reminders
📌 Service updates (arrival times, delays, etc.)
📌 Promotional offers & discounts (if opted in)✅ Opt-Out Option: You can stop receiving SMS messages at any time by replying STOP to any text message. Standard messaging rates may apply.🚨 Message Frequency Disclaimer: We send messages only when necessary (e.g., booking confirmations, updates, and optional promotional texts).4. Sharing Your InformationWe do not sell, rent, or trade your personal information. However, we may share data with:Service Providers: Third-party platforms (e.g., CallRail) to facilitate communication and scheduling.Legal Authorities: If required by law, we may disclose information to comply with legal obligations.Business Transfers: If we sell, merge, or transfer business assets, your information may be part of the transaction.5. Data Security & RetentionWe take security seriously and implement safeguards to protect your information, including:🔒 Encryption when transmitting sensitive data.
🔒 Secure servers for data storage.
🔒 Access control to limit internal data exposure.🗂 Data Retention:We keep your data as long as necessary to fulfill service agreements.SMS records may be stored for compliance and customer service.Customers may request data deletion at any time.6. Your Privacy RightsYou have the right to:✅ Access & Request Data: Ask for a copy of your personal data.
✅ Correct Information: Update incorrect or outdated details.
✅ Opt Out of Marketing: Unsubscribe from promotional SMS/email messages.
✅ Request Deletion: Ask us to delete your data, subject to legal obligations.To exercise these rights, contact us at info@junkbeegoneca.com or 626-507-9961.7. Cookies & Tracking TechnologiesWe may use cookies and tracking technologies to enhance website functionality and improve user experience. You can modify your browser settings to reject cookies, but some website features may not function properly.8. Changes to This PolicyWe reserve the right to update this Privacy Policy as needed. Any changes will be posted on this page, and significant changes may be communicated via email or SMS.Last Updated: 2/16/259. Contact UsIf you have any questions about this Privacy Policy or how we handle your data, you may contact us:📧 Email: info@junkbeegoneca.com
📞 Phone: 626-507-9961
🌎 Website: www.junkbeegoneca.com